
01. Balanced experience at Furrie Consulting (from large, to medium to owning)
- Over 14 years at American Express (Call Center, Strategy, Project Management)
- Over 7 years at Medium Sized Start-ups (Strategy & Account Management)
- Over 15 years business ownership (national, CEO directly involved in all functions)
- Mystery Shopping technology and program expert
- Customer experience and critical thinking expertise
02. Keep moving forward!

Innovation – As you stay ahead, we can help you think about our innovation from all angles.

Connected Customer Strategy – With years of experience in customer feedback, let us work with your team to make sure that all of your customer strategies are connected.

Critical thinking – Make sure your team is thinking critically everywhere in the company.

Manage – We can manage details to make sure revenue goals are met.
Move forward with your plans!


03. Why Furrie Consulting?
Our experience in both customer experience and CEO level management can effectively help you move your innovations forward!
We’re ready!
Check out our blog!
Jason Gay Sees Obsession, My Eyes See A New Hope for Service
A TV series is art too! Jason Gay from the Wall Steet Journal sees “overworked” and jobs we might hate in the series “The Bear”. He’s right. No one wants to work to the point of craziness anymore and shouldn’t. Reasonable life balance is first!
read moreRelevant Retail – Suggested 5 yrs ago… there’s still time!
I’ve never repeated one of my blogs but this is worth a second read. In an interview for a Ted talk, I used this blog as an example and one of the judges said “Why aren’t retailers talking to you?” It’s still a good idea. My blog from May 8, 2018.
read moreExperience the art of critical thinking!